Privacy Policy

Effective Date: 17/10/2024

At Webgeaz Sdn. Bhd. (“we”, “us”, or “our”), we are committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, store, share, and secure your personal information when you visit our website webgeaz.com and engage with our services. It also outlines your rights under the General Data Protection Regulation (GDPR) and how you can exercise those rights.

1. Information We Collect

We collect personal data that you voluntarily provide when interacting with our website or using our services. The types of data we may collect include:

  • Personal Identification Information: Name, email address, phone number, company name, and job title.
  • Business Information: Business name, business processes, and project requirements.
  • Technical Data: IP address, browser type, and version, time zone settings, operating system, and platform.
  • Usage Data: Information about how you use our website and services, including pages visited, actions taken, and browsing patterns.
2. How We Use Your Data

We use your data to deliver, maintain, and improve our services, including:

  • Providing our digitalization services and framework to streamline your business processes.
  • Communicating with you, responding to inquiries, and providing customer support.
  • Personalizing and optimizing your experience on webgeaz.com.
  • Sending relevant updates, promotions, and marketing materials, where legally permitted.
  • Analyzing usage and performance of our website and services to improve efficiency.
  • Complying with legal obligations or protecting our legal rights.
3. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR:

  • Performance of a Contract: To fulfill the agreement for your requested services.
  • Legitimate Interests: To improve our services, enhance your experience, and protect our business.
  • Consent: For marketing communications or where required by law.
  • Legal Obligations: To comply with applicable laws and regulations.
4. How We Store and Secure Your Data

We take appropriate technical and organizational measures to secure your personal data against unauthorized access, disclosure, or misuse. Data collected through webgeaz.com is stored securely on servers with advanced security protocols.

  • Data Retention: We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.
  • Security Measures: Our security measures include encryption, firewalls, secure servers, access controls, and regular data protection audits.
5. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party vendors that assist us in delivering our services (e.g., cloud hosting, email providers).
  • Legal and Regulatory Authorities: Where required by law or to protect our rights.
  • Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred as part of the business transaction.

We will never sell or rent your personal data to third parties.

6. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request corrections to any incomplete or inaccurate data.
  • Right to Erasure (“Right to Be Forgotten”): Request the deletion of your data, subject to legal retention obligations.
  • Right to Restrict Processing: Request that we limit how your data is processed in certain circumstances.
  • Right to Data Portability: Request the transfer of your data to another service provider in a structured, machine-readable format.
  • Right to Object: Object to the processing of your data for certain purposes, such as direct marketing.
  • Right to Withdraw Consent: Where consent is the legal basis for processing, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at info@webgeaz.com. We will respond to your request within one month, as required by law.

7. Cookies

webgeaz.com uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files that are stored on your device. You can control or disable cookies through your browser settings. For more details, please review our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Webgeaz Sdn. Bhd.
13D, Level 4, Block 2, Worldwide Business Centre,
Jalan Tinju 13/50, 40100 Shah Alam,
Selangor Darul Ehsan, Malaysia
Email: info@webgeaz.com